Insurers

Allianz

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Commercial and Personal Lines 2026 Report

Commercial and Personal Lines 2026 Report

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Star ratings, created for brokers, by brokers

The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.

The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.

Registered users can access the overall ratings

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The site provides a ready reference tool to compare insurer performance and features:

  • Rankings of insurers performance based on the Five Star scale and on the established Broker Service Survey annual ranking system
  • Dedicated pages on each insurer featured in the survey, giving overall insurer experience star ratings and where there is enough data, ratings for each service area including claims, underwriting, policy documentation and quality of cover.
  • Ratings by broker segments: Top 50 Broker, Large Independent Broker, Small Independent Broker and Network Member
  • Rankings for the four main broker management platforms
  • Selected verbatim comments from brokers who took part in the Broker Service Survey - additional comments can be found on the feedback pages on the Insurance Times site
  • Additional information on each of the insurers featured, plus a five-year performance trend analysis and review

Subscribe now and access Insurance Times Commercial Lines 2026 Five Star Rating Report

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Want more broker analysis and feedback?

For insurers seeking advanced in-depth analysis, broker segmentation analysis and feedback, which can be used to improve business, the 2026 Commercial Lines or Personal Lines Data Insight Book can be purchased. To discuss the contents of the 2026 Commercial or Personal Lines Data Book or to get a view of last year's content page, please contact Savan Shah or Aisha Roberts.

For organisations looking for ongoing access to multiple research reports, interactive microsites, and exclusive market intelligence, we offer subscription packages designed to keep you ahead of the curve.

For subscription enquiries, please contact Michael Phillips.