Travel
News Analysis
Which are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
News
‘Travel insurance market is buoyant’ following Crowdstrike incident – Blink Parametric
’Around 30,000 flights are delayed globally every day and that number more than doubled on 19 July 2024, when CrowdStrike’s security upgrade triggered a global IT meltdown,’ says chief executive
IT Awards 2024
Insurance Times Awards 2024: Holidaysafe’s ‘digital-first approach’ helps customers self-serve in the travel insurance sector
Amber Moon, head of marketing at Holidaysafe, talks about the firm’s entry for the Digital Broker of the Year award
Sponsored Content
Travel insurance cancellation claims on the rise – Gallagher Bassett
Simon Hoskin, director of travel at Gallagher Bassett, explains what the surge in travel cancellation claims means for holidaymakers and insurers
IT Interview
Chris Rolland: ‘Doing the right thing’ as a competitive advantage
’That flight to quality that we’ve seen across the insurance industry in the past few years has become more important, especially in travel insurance,’ says chief executive
News
Reinsurer inks partnership with travel and car excess insurtech
’We needed to find an underwriting partner that understands our vision to be the most customer-centric insurance provider in the world,’ says chief executive
News
MGA launches personalised travel insurance add on
The new proposition signals a ’moving away from the standard one-size-fits all approach’, says chief executive
News Analysis
Briefing: Industry has taken its eye off the travel insurance ball
Consumers assume a high level of understanding around travel insurance, however FOS data suggests that brokers still have vital work to do to bridge the knowledge gap and ensure clients are covered for all holiday eventualities
News
NSM completes acquisition of AllClear’s UK-based owner
’We are thrilled to officially welcome AllClear and InsureandGo to the NSM family,’ says chief executive
News
Independent broker gets new owners
’It will be business as usual for the most part, however, we are always looking for new and exciting products [or] insurers to add to our panel,’ says new owner
News
New travel-focused MGA launches
’We will be focusing on more innovation to improve our customers’ experience of insurance,’ says chief executive
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
News
Major IT outage that grounded planes not linked to cyber attack
’The issue has been identified, isolated and a fix has been deployed,’ says chief executive
News
Insurers could see claims increase as mass IT outage grounds planes
’An IT system outage means wait times are longer than usual,’ warns one airport
News Analysis
Travellers must acknowledge that cost of ignoring insurance becoming too great
With the summer holidays looming, Insurance Times reviews holiday trends impacting the travel insurance market – and why promoting this line of business is becomingly increasingly important
News
Insurers warned as travel complaints surge to highest level since pandemic
’It’s concerning to see so many people dissatisfied with their insurance provider,’ says chief executive
News
Tui UK appoints Allianz Partners as new travel insurance provider
’Our sole focus is to make the end-to-end journey as easy as possible for customers,’ says head
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
News Analysis
Challenges for travel insurers as tourism returns to pre-pandemic levels
Insurance Times reviews the current landscape in the travel insurance sector following the tumultuous years of the Covid-19 pandemic
News
AI helping small brokers ‘punch above their weight’
’This isn’t about replacing individuals in organisations, it’s about generating more productivity,’ says chief executive
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