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Why staying up to date with engineering inspections matters more than ever – Allianz
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Informal communications in professional services create new risks – Hiscox
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Latest articles
MGAs urged to double down on specialist expertise
Travel insurers launch in-app calling for emergency claims
Arch appoints head of digital algorithms
Aviva and Axis launch Lloyd’s consortium focused on UK onshore renewable energy
Briefing: Pet and equine insurance fraud becoming a market sustainability challenge
Informal communication ‘scope creep’ exposes CPS sector to ‘slowly changing claims environment’
SRG appoints new CUO for MGA business
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In this month’s edition: Allianz Commercial’s new chief distribution officer Alex Ktenidis reveals his plans and priorities upon taking the helm, the Insurance Times Commercial Lines Premium Index in association with Open GI confirms soft market fluctuations, wins and losses, real-time geopolitical developments expose risk management gap and AI washing becomes more prevalent across UKGI.
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Sponsored content: Steve Collinson, chief HR and sustainability officer at Zurich UK, discusses the importance and benefits of promoting social mobility in the insurance sector and beyond
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Toasting the Best of 2026!
On Friday 12th June, the UKGI claims community gathered at The Brewery, London, for the 2026 Claims Excellence Awards - a fresh, high‑energy lunchtime celebration of standout achievement across the claims landscape Hosted by the brilliant Aurie Styla, 20 super-shiny trophies were presented to the companies, teams and individuals raising the bar for claims excellence.
As Insurance Times Content Director, Katie Scott said: "Claims are undoubtedly the most visible and subjective component of the insurance value chain and it is all too easy to get suckered in to stories where things have gone wrong. However, this afternoon is all about when things go right – as they so often do thanks to the hard work, customer advocacy and innovation demonstrated by each and every one of you in this room today." Huge congratulations to the Class of 2026!
A huge thank you to our judges for their expertise and to our sponsors for their continued support.
WATCH: Insurance Times Claims Excellence 2026 highlights
The official video from the afternoon is out – can you spot yourself?
Insurance Times’ Top 50 Broker report webinar now available to watch
Panellists discussed the findings of the report and tackled topics impacting the broker market
Insurance Times’ Top 50 Broker report webinar now available to watch
Insurance Times’ latest MGA webinar now available to watch
WATCH: Insurance Times marks Destination Insurance launch with webinar
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Watch: 2025 eTrading report webinar in association with Aviva
Watch: 2025 Commercial Lines Report webinar in association with Zurich
Watch: TechTalk Live webinar in association with Hiscox
Watch: Supercharging schemes webinar – How to build and grow profitable broker schemes
Watch: Navigating Excellence – A deep dive into the 2024 eTrading Report results
Watch: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
Watch: AI in Insurance webinar – Revolution or Hype?
Watch: Insurance Times eTrading webinar now available to watch
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The team
Event Management
Mandy O'Connor
Head of UK Events
+44 (0)20 7618 3470
mandy.oconnor@insurancetimes.co.ukSponsorship
Aisha Roberts
Head of Commercial
+44 (0)20 7618 3408
aisha.roberts@insurancetimes.co.ukEntries & Tables
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Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Sponsored content: Lea Cheesbrough, chief executive at Movo Partnership, discusses the need for the insurance sector to update its perceptions of what new industry talent looks like
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Sponsored content: Steve Collinson, chief HR and sustainability officer at Zurich UK, discusses the importance and benefits of promoting social mobility in the insurance sector and beyond
Why staying up to date with engineering inspections matters more than ever – Allianz
Sponsored content: Martin Ball, head of Allianz Engineering Inspection Services, explains the importance of keeping up with vital safety inspections
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Sponsored content: For Insurance Times’ latest Expert View, Acini co-founder Grzegorz Podlesny sits down with deputy editor Yiannis Kotoulas to discuss London market digitalisation challenges, legacy technology, Blueprint Two and overcoming delays
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 1/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 2/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 1/2)
Video: RDT’s Mark Bates talks automation advantages (Part Two)
Video: RDT’s Mark Bates talks automation advantages
Video: Arch’s Mike Bottle talks broker service
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 3 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 2 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 1 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 3 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 2 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 1 of 3)
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