profitability growth

Broker profitability rises as growth slows

2025-05-09T06:00:00+01:00By

Insurance DataLab shares exclusive insights from its not yet published Broker Performance Report 2025, revealing the podium level firms that have obtained one of its coveted gold awards

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complaints (6)

Five years of ombudsman data exposes insurance’s biggest complaints

2025-04-02T07:00:00+01:00By

A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines

navigating a maze

How UK brokers are adapting to a tougher compliance landscape

2025-03-19T07:00:00+00:00By

The cost of regulation in the UK has never been higher, so how are brokers navigating a more arduous landscape?

UK, investment

Briefing: US broker should welcome $2bn investment as it continues UK expansion

2025-05-08T07:00:00+01:00By

Exiting Esure owner is reportedly interested in buying another insurance firm – and is weighing up a huge investment opportunity

easing burden

Briefing: Easing regulatory burden is no small feat as pressure mounts

2025-05-07T06:00:00+01:00By

Biba has ringfenced the direct and indirect cost of regulation – but how the moving parts of government, industry and regulators align to digest and deal with such information is still up for grabs