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What were insurance leaders’ 2025 highlights?
As 2025 comes to a close, Insurance Times asks leaders across the industry what their highlights of the year were
Further reading
Opinion: Will 2026 see swathe of IPOs as the consolidation of consolidators well runs dry?
UK general insurance has broker consolidators aplenty – but what does the next stage of their growth journeys look like? Gossip in the sector’s rumour mill has a suggestion…
The Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
Briefing: The true cost of cyber attack losses – and why cyber cover should not be a hard sell
Howden’s Rebooting growth report paints a frightening picture of cyber related losses, with poor product penetration still a concern for this line of business
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
Top 50 Brokers: Consolidators double down on M&A integration for 2025
The big have only gotten bigger as an integration focus from UKGI brokers has hit pause on rampaging acquisitional growth, leading to static table standings for the first time in report’s history
Opinion: Will 2026 see swathe of IPOs as the consolidation of consolidators well runs dry?
UK general insurance has broker consolidators aplenty – but what does the next stage of their growth journeys look like? Gossip in the sector’s rumour mill has a suggestion…
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
After 33 years in the industry, Axa’s first group chief underwriting and pricing officer tells Insurance Times why excluding emerging risks like AI goes against insurance’s core purpose.
Victoria Sutton: Howden’s claims director on bringing back leadership in the sector
‘There’s often a confusion in thinking that you need to be a manager to be a leader, but you don’t, you don’t necessarily need to be doing the management bit – you can just be a leader,’ says business performance director
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
Chasing the update on ‘hit and miss’ claims tracking tools
Findings from this year’s Insurance Times MGA market report have exposed claims tracking tools as an area brokers want to be held under the microscope – but what should a successful claims tracking service look like for brokers and MGAs?
James Nicholson: What to keep an eye on in the claims sector for 2026
The Big Question: What will industry innovation for UKGI look like in 2026?
In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
Hackers using stolen insurance documents to tailor ransomware demands
Sector should not aim to implement AI as a ‘be-all and end-all’ solution
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
Top 50 Brokers: Consolidators double down on M&A integration for 2025
Chasing the update on ‘hit and miss’ claims tracking tools
A race to the bottom – the unintended consequence of GIPP?
Opinion: Will 2026 see swathe of IPOs as the consolidation of consolidators well runs dry?
Victoria Sutton: Howden’s claims director on bringing back leadership in the sector
In Focus: Ghost portals ‘fool every police officer’ as new fraud trend undermines frontline policing
Briefing: The fast and slow market of driving innovation
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
Autonomous cars could hit UK next year – but is UKGI ready?
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Commercial lines rates fall by 11.7% as market softening reasserts itself
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
Briefing: The Europe opportunity – why is it so hard to crack?
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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