succession planning, chess

Talent shortages in loss adjusting make succession planning ‘difficult’

2026-04-14T07:00:00+01:00By

’There is a gap within loss adjusting, particularly as you get towards the more major and complex loss areas or departments in any business,’ says HR director

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The talent shortage is a ‘vicious cycle’ for loss adjusters

2025-07-01T07:00:00+01:00By

Loss adjusting talent crunch can have direct repercussions on claims processes – but what are the key challenges and how is the market looking to address them?

sign deal glasses

More firms sign Insurance Times’ Destination Insurance Charter

2026-03-17T15:00:00+00:00By

The charter forms part of Insurance Times’ broader talent campaign

Adam Harper, CII

Briefing: Do not sleepwalk into the knowledge transfer risk

2026-04-16T08:00:00+01:00By

The experienced capability that underpins industry decision‑making is potentially leaving faster than it can be replaced, creating a ticking talent time bomb

James York, Cropped

Briefing: Why insurance should go all in on human connection

2026-04-15T08:00:00+01:00By

High street branches need a coffee shop culture makeover to successfully foster client connections in a digital age