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Broker CEO Forum 2024: Insurers ‘heart’ MGAs as they seek to place risks in ‘fragmented’ world
In Focus: How are ghost brokers utilising social media to commit fraud and what can be done to mitigate this approach?
Briefing: Is the FCA misunderstanding insurance fundamentals?
The complexity of business interruption insurance – and why innovation is lagging behind
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Insurance Times Advent Calendar: David Nichols
For the fourth day of advent, David Nichols, head of retail at Zurich UK, discusses the insurers achievements, regulation and customers
AIG sells personal travel business to Zurich for $600m
’The transaction makes Zurich one of the largest travel insurers globally,’ says insurer
Zurich UK to offer neurodiversity assessments for employees from 2025
’We want Zurich to be a place where neurodivergent talent can thrive,’ says chief human resources officer
Zurich Municipal expands online self-serve quote journey to improve product take up
The insurer is also ‘open to exploring’ more opportunities with broker partners, says head of digital trading and partnerships
Insurance Times Awards 2024: Zurich Insurance delivers 70% improvement in service levels to brokers
Nikki Lidster, head of SME and trading at Zurich Insurance, talks about the firm’s entry for the Excellence in Professional Development – Broker/Insurer/MGA award
Backchat: October 2024
A new restaurant opening, a conference with a twist and something for all pet lovers – what has the insurance industry been up to of late? You heard it here first…
The Big Question December 2024: What trends do the UKGI market need to be cognisant of heading into 2025?
With the new year fast approaching, Insurance Times quizzes industry experts on what the insurance sector should watch out for in 2025
Insurers going that little extranet to tackle rising underinsurance
With insurers agreeing on the persistent risk of underinsurance, they discuss the suprising benefits of eTrading in addressing the issue
SME underinsurance is far from a small problem
SMEs and sole traders are a ‘significantly untapped market’, according to chief growth officer – however, the insurance sector must be more proactive when it comes to accident and health covers
TechTalk: Uptick in chief artificial intelligence officers joining insurance c-suites
AI ’doesn’t fit squarely in technology [roles] because data is involved’, therefore more firms have begun hiring chief artificial intelligence officers, says chief executive
In Focus: How can firms prevent their software from becoming legacy technology?
Briefing: Schools, charities and public sector sees ‘more frequent’ cyber attacks in 2024
Briefing: Rampant regulation poses threat to D&O claim volume
Briefing: Why the Crowdstrike IT outage is a ‘wake up call’ for the insurance industry
Industry grapples with ‘scalability challenge’ around generative AI
Will the lithium-ion battery boom trigger an insurance bust?
Briefing: Addressing the insurance technology skills gap bottleneck after Girls in Tech bids farewell
Zurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Insurance Times Advent Calendar: David Nichols
For the fourth day of advent, David Nichols, head of retail at Zurich UK, discusses the insurers achievements, regulation and customers
Zurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
Conny Kalcher: Transforming the insurance customer experience block by block
’What we are doing is moving a whole super tanker that’s used to working one way to work in a different way,’ says group chief customer officer
Georgina Davis: Zurich helping brokers avoid ‘computer says no’ problem when trading
’We have, 100%, all real people behind our online platforms,’ says head of broker proposition and distribution
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