Personal Lines

Fraud on the rise as Aviva reports fake claims up 14% in 2024

2025-04-08T11:00:00+01:00By George McDade

‘Investment in advanced analytics, machine learning models and continuous training for our people has significantly improved our fraud detection rates,’ says counter fraud leader

News

Crash for cash scheme lands Bradford man in prison for two years

2025-04-08T08:27:00+01:00By Harry McNeil

’Higgins thought he could take his insurer for a ride and defraud it out of a significant sum of money. Fraudulent claims like this push up the cost of insurance premiums for honest policyholders,’ says detective constable

News

Car and home insurance customers save £100m as instalment costs fall

2025-04-07T14:00:00+01:00By George McDade

Consumer Intelligence suggest the fall was ’driven by increasing competition and regulatory pressure’

News

Ardonagh posts 24% increase in income for 2024

2025-03-27T10:00:00+00:00By Yiannis Kotoulas

Last year ’was a coming of age for Ardonagh,’ says group chief executive

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Motor market currently ‘at about the softest point in the cycle’ – Geoff Carter

2025-03-26T08:00:00+00:00By Yiannis Kotoulas

‘Our view is that the market is substantially underpriced on new business at the moment – the pendulum has swung too far,’ says chief executive

News

Insurers ‘aren’t promoting’ telematics enough to consumers

2025-03-25T15:00:00+00:00By Chantal Kapani

’The richness and relevance of telematics data remain invaluable to insurers committed to fair pricing and improved road safety,’ says head

News

Revealed: Insurance Times Claims Excellence Awards finalists 2025

2025-03-25T10:00:00+00:00By Insurance Times

The awards are designed to recognise the best and brightest in the UK insurance claims sector

News

Ageas UK extends home cover partnership with Post Office for further five years

2025-03-25T07:00:00+00:00By Katie Scott

Chief executive describes deal as ‘strong example’ of the insurer’s ‘deep partnership DNA’

News

Insurers must prepare for the ‘messy middle’ of journey towards autonomous vehicles – Zego’s Sten Saar

2025-03-21T13:00:00+00:00By Yiannis Kotoulas

’These are challenges to immediately start thinking about solving – because that’s where the winners and losers in auto insurance will be defined,’ says chief executive

News

Full Five Star Rating Report: Commercial and Personal Lines 2024/25 is now available

2025-03-20T07:00:00+00:00By Savan Shah

Insurance Times reveals full insurer rankings on service across both commercial and personal lines, with 16 insurers included in 2025’s final report

News

Sabre posts COR of 84.2% for 2024

2025-03-18T12:00:00+00:00By Yiannis Kotoulas

’We grew strongly in the first half of the year when market conditions were attractive and we maintained our strict underwriting discipline despite a steep decline in market prices during the second half,’ says chief executive