All Pet articles
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NewsMorrisons supermarket partners with broker to launch pet and travel insurance
’By combining our deep underwriting and distribution expertise with best in class digital capability, we have created a proposition that is simple, accessible and genuinely valuable for customers,’ says commercial director
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News AnalysisHas corporate consolidation broken the pet insurance model?
The Competition and Markets Authority’s (CMA) findings on the veterinary market have ignited debate over rising treatment costs, claims inflation and the sustainability of pet insurance. As large veterinary groups expand, insurers are questioning whether they have lost control of the costs driving premiums
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NewsAddept Insurance partners with Howden-owned broker to expand pet damage insurance
’With the Renters’ Rights Act strengthening tenants’ rights to keep pets, it’s increasingly important that landlords have appropriate protection against the associated risk of possible property damage,’ says associate director
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NewsPet insurer sees policy demand jump 26% after renters get stronger rights to keep pets
’It’s clear from this flurry of new pet owners that thousands of people have been counting down until the new bill came in last month,’ says chief product officer
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News AnalysisBriefing: The story of my parents’ dog – and why CMA vet reforms are imperative
Veterinary fees have risen sharply in recent years and have become unpredictable for the insurance industry
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NewsUK lags behind Europe on pet insurance claims satisfaction
’Dissatisfaction is often driven less by whether claims are ultimately paid and more by communication, delays and overall trust in the process,’ says product marketing manager
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AnalysisWill the CMA cap for UK vet prescription fees fix the ‘broken’ pet insurance market?
The Competition and Markets Authority’s intervention in veterinary prescription pricing has sharpened the focus on transparency, raising questions over how pet insurers will move beyond a ’race to the bottom’
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NewsManyPets partners with healthtech for fully integrated veterinary advice
’This is what good innovation looks like – two businesses, who lead their fields in the use of technology, coming together to improve the experience for pet parents and to shake up the market,’ says chief executive
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NewsBiba joins pet and equine insurance body as honorary member
’Brokers bring an important perspective, not only in terms of distribution, but also in understanding customer needs, market challenges and where collaboration can make the greatest difference,’ says chief executive
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Sponsored ContentHow CMA reforms could impact pet insurance pricing – Pearson Ham
Sponsored content: Stephen Kennedy, director at Pearson Ham, discusses how the market could react to recent regulatory intervention
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NewsManyPets initiative will support customers to ’take control’ over pet healthcare – Luisa Barile
The pet insurance market is at an ‘inflection point’ and greater investment in data and technology is required to compete, says chief executive
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NewsPolicy Expert posts strong results ‘despite a challenging insurance market’
‘With a strong platform in place and a clear strategy for the years ahead, we remain focused on delivering sustainable growth,’ says chief executive
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News AnalysisThe most complained about business lines in UKGI
Insurance DataLab unpicks the latest complaints data from the FOS to highlight the direction of travel for insurance service
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IT InterviewSophia Pilkington-Miksa: Inside ManyPets’ shift from external technology to in-house innovation
‘It’s never been easier to get ideas at low cost in front of customers and get feedback quickly,’ says chief product officer
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News AnalysisAre pet insurance claims keeping pace with customer expectations?
A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
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NewsConsumers increasingly relying on premium finance – Premium Credit
‘Customers are increasingly turning to finance from their insurer or premium finance provider to ensure they can efficiently manage the costs of insurance policies,’ says chief sales officer
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AnalysisWas scratching out required pet damage insurance from Renters’ Rights Act a missed opportunity?
With the Renters’ Rights Act coming into force last month, the decision to drop the clause that allowed landlords to require tenants hold pet damage insurance has come under fire, with a managing director branding it a ‘retrograde step for landlords and tenants alike’
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News AnalysisLuisa Barile: From puppy to profit – how ManyPets learned new tricks for growth
‘I’ve told my team very clearly – I want us to be number one. Success means being the undisputed go-to for pet insurance in the UK,’ says chief executive
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NewsPet insurers accused of burying key limits in policy fine print
‘Insurers are using headline coverage figures to attract customers while restricting the amounts they will pay out for the treatments pet owners are most likely to need,’ said managing director
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NewsFOS data shows travel insurance complaints up 17%
‘High uphold rates can be far more damaging to trust than sheer volume alone and, as this FOS data shows, some insurers still have work to do,’ says co-founder
