Digital Transformation Reports

Digital Adoption 2025
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.
Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
Digital Adoption 2022
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.
Digital Transformation 2021
The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.

Get in touch

For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078

For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408

IT Interview

John Milliken and Sam Leonard-Williams: Consumer trust pays dividends

2025-10-14T07:00:00+01:00By George McDade

In a world where consumers have access to more information than ever, is trust becoming one of the most valuable assets a company can have?

News

Firms struggle to integrate with insurtech partners – Charles Taylor’s Jeremy Stevens

2025-10-13T06:57:00+01:00By Harriet Scott

’There are less insurtechs that are from the insurance sector and that have insurance pedigree,’ says director

More Tech Talk

Recent articles by Savan Shah

News

Insurance Times launches annual Broker Service Survey for 2025/26

2025-10-06T06:00:00+01:00By Savan Shah

UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey

News

Insurance Times launches MGA service survey to inform 2025’s five star report

2025-07-30T06:00:00+01:00By Savan Shah

The annual survey that underpins Insurance Times’ Five Star Rating Report: MGA market is now open for UK general insurance brokers to share their views on this subsector of the market