Digital Transformation Reports

  • it-digital-adoption-report-index

    Digital Adoption 2025

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.

  • digital-adoption-2023-index

    Digital Adoption 2023

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.

  • insurtech50-2023-330x220

    Insurtech 50 2023

    In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.

  • digital-adoption-report-2022-330x220

    Digital Adoption 2022

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.

  • dtr-2021-330x220

    Digital Transformation 2021

    The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.

Get in touch

For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078

For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408

Tech Talk

AI and regulation

News Analysis

FCA warned against ‘cognitive surrender’ as it becomes ‘agentic regulator’

2026-11-04T06:00:00+00:00By

‘As agentic AI becomes more powerful, autonomous decisions may happen faster than the existing monitoring and governance measures were designed to manage,’ says head of AI and digital

claims conf pic

News Analysis

AI risks widening London market claims expertise gap as veterans retire

2026-11-02T07:00:00+00:00By

As artificial intelligence takes on routine tasks and experienced claims professionals leave the market, industry leaders say the challenge is no longer teaching technical knowledge but ensuring the next generation develops the judgement and expertise that underpin specialist claims handling

More Tech Talk

Recent articles by Savan Shah

Screenshot 2026-10-12 101624

Research

Insurance Times reveals MGA Survey 2026/27 results

2026-10-14T06:00:00+01:00By

Six MGAs have been awarded the maximum five-star rating for service quality in the Five Star Rating Report: MGA Market 2026/27

bss-index

News

Insurance Times launches annual Broker Service Survey for 2026/27

2026-10-06T10:08:00+01:00By

UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey

Product liability insurance

Research

Insurance Times publishes new UK product liability report in association with Arch

2026-05-19T06:00:00+01:00By

The research comes as the market undergoes one of the fastest and most complex periods of change in its history

etrading_2026_460x307

Research

Insurance Times reveals headline results of 2026 eTrading survey

2026-05-12T06:00:00+01:00By

More than 750 broker respondents provided feedback on their eTrading experiences via software houses and insurer extranets

More articles by Savan Shah