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’It’s a significant part of the market so we’re not completely ignoring it – we just want to do it in a way that it’s still aligned with our overall customer philosophy,’ says chief executive
‘Enterprises need confidence that they can withstand digital threats no matter how they evolve,’ says chief revenue officer
The research comes as the market undergoes one of the fastest and most complex periods of change in its history
More than 750 broker respondents provided feedback on their eTrading experiences via software houses and insurer extranets
More than 850 UK general insurance brokers responded to Insurance Times’ survey to rate their commercial and personal lines insurer partners
A total of 28 MGAs received a star rating, based on broker feedback, for Insurance Times’ 2025/26 report