Claims
News
Ransomware remains most costly type of cyber attack despite claims stabilising
’Ransomware is already back with a vengeance in 2025,’ says global head
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Avoiding falling short on EV customer expectations – Europcar
James Roberts, head of insurance sales at Europcar, discusses the rise in expectation around replacement vehicles
News
Cyber insurance claims down 20% year-on-year
‘There is clear evidence that increasing cybersecurity maturity is having a positive impact on claims activity,’ says leader
News
Quarterly weather-related claims reach record high
‘With climate change driving more frequent and severe weather, there must be a greater focus on prevention measures,’ says leader
News Analysis
In Focus: What do Trump’s tariffs mean for UK insurance claims?
’We believe that the introduction of tariffs will increase the cost of claims,’ says head of insurance
News Analysis
In Focus: Is the Covid linked business interruption claims backlog still an issue for UKGI?
Five years on from the onset of the Covid-19 pandemic, Insurance Times asks insurance experts whether business interruption claims linked to the lockdowns are still causing challenges for insurers and what the scope of the potential backlog is
News
Motorist’s £1.2m fake injury claim costs him over £100,000
’This case highlights the importance of thorough investigation and the need to hold claimants accountable for fundamentally dishonest claims,’ says head
News
Axa warns of ‘unusually high spike’ in crime at empty commercial premises
’It’s concerning to see a rise in criminal activity at vacant sites, both in terms of the number of premises being targeted and the level of violence involved,’ says director
News
Uptick in vehicle and deer collisions could ramp up springtime motor claims costs – Zurich UK
Insurer records 45% increase in deer vehicle collision claims in April and May since 2019
News
MGA launches new travel product
’Giving insureds the flexibility to choose their limits and coverage gives them the power to design their own product according to their needs,’ says chief executive
News
Lloyd’s broker inks deal to launch new motor trade platform
’This platform reflects our continued investment in digital innovation and broker experience,’ says chief executive
News Analysis
Briefing: Ifed showcases suite of enforcement tools and partnerships in fight against fraud
City of London Police’s Insurance Fraud Enforcement Department has appointed a new detective chief inspector – he explains the unit’s activities in Q1 and how collaboration is already working to stamp out insurance fraud
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UK’s EV appetite must be reflected in courtesy car claims experience – Europcar
James Roberts, head of insurance sales at Europcar, talks through the challenges bodyshops and the motor supply chain are facing in matching customer expectations around electric vehicle rentals versus current available supply
News
Crash for cash scheme lands Bradford man in prison for two years
’Higgins thought he could take his insurer for a ride and defraud it out of a significant sum of money. Fraudulent claims like this push up the cost of insurance premiums for honest policyholders,’ says detective constable
IT Interview
Ant Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
News
Higher cyber premiums ’may incentivise attackers to escalate threats’
’You are 167 times more likely to be a victim of a cyber attack than a burglary,’ says Gallagher Re chief executive
News
Law firm issues brokers warning about Covid-19 BI claims
’For some businesses, there may be a long road ahead, so we urge brokers start talking to clients now,’ says managing partner
News Analysis
Sector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
News Analysis
In Focus: Was Gap insurance ‘unfairly targeted’ by the FCA?
’The way [the FCA has] gone about it, closing down an entire market, is unheard of,’ says managing director
News
McLarens UK launches dedicated subsidence team
’Subsidence is a specialist area, with insurers seeking a professional service that prioritises quality, technical accuracy and proactive decision-making,’ says leader
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