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Claims

Chris Packham (002)

News Analysis

Briefing: ‘Climate breakdown’ puts pressure on insurers – but is timely, country-wide risk management achievable?

2025-05-29T06:00:00+01:00By Jon Guy

Popular naturalist tells Lloyd’s event that the UK is not feeling ‘enough pain’ to take suitable risk mitigation action against flooding

GettyImages-705206233

News

Commercial Court Covid BI case set to impact composite policy interpretation

2025-05-28T10:00:00+01:00By Harry McNeil

Law firm says interpretation of ‘any one loss’ could have market-wide impact

Pet insurance

News

Pet insurance payouts top £1bn for third consecutive year

2025-05-27T12:00:00+01:00By George McDade

‘It’s promising to see more people making sensible choices to protect themselves and their pets financially,’ says senior advisor

High Five

News

High Five: Catch up on the biggest exclusive stories this week

2025-05-23T14:00:00+01:00By Insurance Times

Insurance Times rounds up the biggest exclusive stories from 19 to 23 May 2025

rugby

News Analysis

In Focus: Concussion in sport – The legal test cases that could reshape liability risk

2025-05-23T07:00:00+01:00By Matt Scott

Three landmark test cases are shining a spotlight on sports related concussion – these could have far-reaching implications for liability insurers, governing bodies and the future handling of brain injury claims

GettyImages-2163240296

News

Who triumphed at the Claims Excellence Awards 2025?

2025-05-23T06:00:00+01:00By Harry McNeil

The gala event celebrates ’the companies that have thoughtfully considered and actioned ways to iron out and improve claims processes and impacts,’ says Insurance Times editor

UK flooding

News

Chief executive urges industry to abandon ‘one in 100 year event’ term amid flood threat

2025-05-22T14:00:00+01:00By Jon Guy

’Flooding is no longer a distant possibility, it is a present and growing reality,’ says chief executive

1. Farmer with Mobile phone - GettyImages

News

MGA inks deal to provide farmers and estate managers with risk management app

2025-05-21T13:00:00+01:00By Harriet Scott

’Farmers can benefit from both effective risk management but also crucially, business resilience and efficiency,’ says head

Robot puppet

News

Balancing technology and talent the key to embedding claims automation

2025-05-20T12:00:00+01:00By George McDade

The appetite for claims automation is strong, though views on implementation differ between business leaders and claims handlers

GettyImages-2176221702

News

Allianz reportedly on the hook as M&S cyber claim could hit £100m

2025-05-20T09:00:00+01:00By Harry McNeil

The cyber attack on the retailer first came to light last month

GettyImages-2155899949

News Analysis

Mansion impossible: Temporary HNW housing shortage tests industry agility

2025-05-19T07:00:00+01:00By Harry McNeil

‘London boroughs, for example, are facing an emergency situation with soaring costs for temporary accommodation,’ says private clients account executive

Claims

News

Biba 2025: Customer education key to fixing public perception of claims management

2025-05-16T08:18:00+01:00By George McDade

‘The FCA released a lot of claims data recently and it perhaps gave an unfair picture of what insurers are actually doing in this area,’ says managing director

heatwave

News Analysis

Briefing: Current risk climate must not push global warming down insurers’ risk agenda

2025-05-15T10:00:00+01:00By Jon Guy

The UK government cannot always put its money where its mouth is, so politicians may lean on the insurance sector to support mitigating more extreme UK weather, dangling the carrot of lower cost claims

gossip

News

Backchat: May 2025

2025-05-14T12:00:00+01:00By Katie Scott

Tech business hopes for new fundraising heights, loss adjusters share luxury lunch, news editor has his best day out and springtime collision claims give insurers – and deer – pause for thought. What has the insurance industry been up to of late? You heard it here first…

GettyImages-1982261610

News Analysis

Music equipment theft under the mic-roscope as claims severity escalates

2025-05-13T07:00:00+01:00By Harry McNeil

‘The rise in microphone thefts is becoming prevalent due to the ease of sale on the dark web,’ says director

Phil Barton, Partners&

News

MGA partners with Partners& to enhance claims services

2025-05-12T13:04:00+01:00By Harry McNeil

‘We’re setting the standard for how commercial claims are handled,’ chief executive says

FMG Cyber

News

Ransomware remains most costly type of cyber attack despite claims stabilising

2025-05-08T14:00:00+01:00By George McDade

’Ransomware is already back with a vengeance in 2025,’ says global head

electric vehicle charging

Sponsored Content

Avoiding falling short on EV customer expectations – Europcar

2025-05-07T14:00:00+01:00By James Roberts

James Roberts, head of insurance sales at Europcar, discusses the rise in expectation around replacement vehicles

cyber

News

Cyber insurance claims down 20% year-on-year

2025-05-07T13:00:00+01:00By George McDade

‘There is clear evidence that increasing cybersecurity maturity is having a positive impact on claims activity,’ says leader

Parametric insurance weather

News

Quarterly weather-related claims reach record high

2025-05-07T12:07:00+01:00By George McDade

‘With climate change driving more frequent and severe weather, there must be a greater focus on prevention measures,’ says leader

All Claims articles

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