‘This is another pivotal step in transforming our IT landscape and enables further growth potential for Aviva personal lines,’ says personal lines IT business partner
‘We are urging government and industry to treat resilience with the same urgency as insurance and defence investment – because families can’t afford to wait,’ says director
Insurance Times rounds up the top five stories making headlines across the market from 6 October to 10 October 2025
Insurance Times rounds up the most significant appointments, promotions and leadership changes from 6 to 10 October 2025
’Our learning is about making sure we centre our flood responses around our customers’ needs and how we can best support them, get to them quickly and do the things that matter to them most as quickly as possible,’ says head of personal lines homes claims
‘The key question now is how much further prices can realistically fall before we see renewed upward pressure,’ says product manager
Although GWP has been rising, the UK home insurance market is showing signs of fragile foundations, with falling policy numbers, rising claims costs and low consumer confidence putting sustained pressure on profitability
Property insurance is proving profitable for both commercial and personal lines insurers, with near record lows in natural disasters influencing claims costs
‘Insurers are using headline coverage figures to attract customers while restricting the amounts they will pay out for the treatments pet owners are most likely to need,’ said managing director
‘While underinsurance remains a huge concern, we cannot overlook the growing issue of overinsurance,’ says head
‘We are providing a full package of support to our people affected by this decision,’ says spokesperson
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey