Research

Welcome to the world of Insurance Times research! Our in-depth research covers all areas crucial for the future of the insurance industry, from etrading to Insurtech, commercial and personal lines insurance, digital transformation, MGA market, Top 50 insurers/brokers, and much more.

Our five-star reports and webinars, featuring industry experts and leaders, provide deeper insights into our research findings. Explore the area of research that interests you the most by scrolling down.

Contact one of our team members below to gain access to our latest research, high-level data insight books, to receive your own printed reports, or to subscribe to Insurance Times research.

Live Surveys

Latest Research

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Insurance Times has conducted its fifth annual MGA survey in association with the MGAA, aimed at gauging brokers' opinions and satisfaction regarding their MGA partners. The 2024/25 MGA survey ran from July to September 2024, with participation from 1,650 UK brokers who rated the service quality of MGAs they engaged with over the previous year.

To access the Insurance Times MGA Market 2024/25 Executive Summary, you will need to register and answer a few details.

Revealed: Seven MGAs awarded five stars in Insurance Times’ 2024/25 MGA survey

UKGI brokers have voted – with 31 MGAs included in this year’s exclusive report, find out how many stars your firm received from its broker partners

Insurance Times launches new Talent Development Report in association with RSA

Insurance Times has teamed up with insurer RSA to fully explore talent attraction, retention and development in the UK general insurance market as the industry-wide war for talent continues

Subscriber Exclusive: eTrading Five Star Rating Report 2024 Digital Edition

The Insurance Times eTrading Report is the first at a glance guide to eTrading, created for brokers by brokers. The ratings distil the key findings of the well-established eTrading survey into an indispensable advice tool to help brokers select the right insurer to etrade with.

Get in touch

For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078

For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408

Top 50 Brokers

The definitive ranking of the UK’s top general insurance brokers – but where has your firm placed?

Top 50 Insurers

The definitive ranking of the UK’s top general insurers – but where has your firm placed?

eTrading Five Star Rating Reports

The ratings provide a practical tool for brokers to assess insurer etrading options based on the experience of their peers, aiding in justifying recommendations for clients. They also help insurers benchmark performance of the etrading experience they have offered to brokers over the last 12 months and stand out as an exceptional broker partner throughout the etrading journey for brokers.

Commercial Lines Five Star Rating Reports

These ratings provide a practical tool for brokers to assess their insurer partners based on the experience of their peers, helping brokers to justify their recommendations to clients and offer a better service to their customers. The Insurance Times Five Star Rating Report also helps insurers to benchmark their performance against the leading providers in the market, and stand out from the crowd as an exceptional broker partner based on honest reviews by genuine brokers across UKGI.

Personal Lines Five Star Rating Reports

These ratings provide a practical tool for brokers to assess their insurer partners based on the experience of their peers, helping brokers to justify their recommendations to clients and offer a better service to their customers. The Insurance Times Five Star Rating Report also helps insurers to benchmark their performance against the leading providers in the market, and stand out from the crowd as an exceptional broker partner based on honest reviews by genuine brokers across UKGI.

MGA Market Five Star Rating Reports

The ratings provide a practical tool for brokers to assess MGA service levels based on the experience of their peers, aiding in justifying recommendations for clients. They also help MGAs benchmark the performance they have offered to brokers over the last 12 months and address broker feedback in several key areas.

Digital Transformation Reports

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Digital Adoption 2023

Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.

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Insurtech 50 2023

In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.

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Digital Adoption 2022

Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.

Get in touch

For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078

For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408

Research Webinars