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This annual report is based on the results of Insurance Times’ exclusive Broker Service Survey, which has been running for the past 19 years. The most recent commercial and personal lines survey, conducted between October and December 2024, collected feedback from more than 850 UK general insurance (UKGI) brokers on the insurers they have regularly placed business with during the past 12 months.
To access the Insurance Times Five Star Rating Report: Commercial and Personal Lines 2024/25 Executive Summary, you will need to register and answer a few details.
More than 850 UKGI brokers rated their commercial and personal lines insurer partners for 2025’s report
Insurance Times has conducted its fifth annual MGA survey in association with the MGAA, aimed at gauging brokers' opinions and satisfaction regarding their MGA partners. The 2024/25 MGA survey ran from July to September 2024, with participation from 1,650 UK brokers who rated the service quality of MGAs they engaged with over the previous year.
To access the Insurance Times MGA Market 2024/25 Executive Summary, you will need to register and answer a few details.
UKGI brokers have voted – with 31 MGAs included in this year’s exclusive report, find out how many stars your firm received from its broker partners
Insurance Times has teamed up with insurer RSA to fully explore talent attraction, retention and development in the UK general insurance market as the industry-wide war for talent continues.
The report is based on an exclusive survey of 240 brokers, conducted by Insurance Times in Q3 2024, which sought to explore the insurance industry’s current war for talent and related topics. For example, the survey quizzed broker respondents on:
For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078
For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408
For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078
For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408