Tech Talk

Latest News

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Brokers warn PCW and ChatGPT quote declines risk convincing consumers they are ‘uninsurable’

2026-10-12T10:07:00+01:00By

‘For a customer, reaching the end of a quote journey without an offer can feel like being told their home cannot be insured,’ says managing director

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Asos data breach offers firms stark warning over cyber resilience

2026-10-08T13:00:00+01:00By

‘While Asos may have contained the breach, we know from recent history that the ramifications of this attack are likely to have a long-lasting impact,’ says vice president

TechTalk Live

The use of technology in the UK general insurance sector does not sit still.

Whether artificial intelligence (AI) is being used to streamline claims processes, or machine learning is tackling fraud detection, new and ever-evolving technologies are continuing to present a myriad of use cases across UKGI.

Insurance Times is committed to being at the forefront of content delivery on this subject, to ensure that brokers, insurers, MGAs and suppliers in the general insurance market can stay up to date and informed on the role and application of different technologies.

Insurance Times’ exclusive TechTalk brand showcases breaking technology and insurtech news, in-depth analysis and thought provoking interviews to keep market participants at the cutting edge of sector-wide technology developments.

Not only is TechTalk delivered online and in print, but Insurance Times’ TechTalk Live series – sponsored by Hiscox – presents a regular event programme designed to explore the evolving role of technology in the insurance industry.

TechTalk Live includes four dedicated events for brokers and four distinct events for insurers, raising pertinent technology discussion points for each audience.

TechTalk coverage features topics such as:

  • AI, generative AI and machine learning.
  • Digital transformation and modernisation.
  • ETrading and digital trading routes.
  • Front end and back office technology propositions.
  • Cyber risks.
  • Emerging technology trends, risks and opportunities.
  • Innovative technology case studies.

TechTalk is the UKGI sector’s platform for staying ahead on relevant technologies.

The first event in the TechTalk Live series was a webinar that took place at 10am on 3 April 2025

Analysis

webinar zurich

‘It’s not about robots’ – Zurich says technology should remove friction, not judgement

2026-10-13T07:00:00+01:00By

Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims

AI

TechTalk: When AI becomes the front door to insurance, who decides what's inside?

2026-10-05T07:00:00+01:00By

As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?

More TechTalk Analysis

Artificial Intellgience

webinar zurich

‘It’s not about robots’ – Zurich says technology should remove friction, not judgement

2026-10-13T07:00:00+01:00By

Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims

More Artificial Intelligence

eTrading

webinar zurich

‘It’s not about robots’ – Zurich says technology should remove friction, not judgement

2026-10-13T07:00:00+01:00By

Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims

More eTrading

Insurtech

banned

Wakam UK is ‘solvent, profitable and growing’ as European arm gets temporary underwriting ban

2026-10-01T08:12:00+01:00By

’Wakam UK is a fully independent UK insurance entity and we’ll continue to move forward,’ says chief executive

More Insurtech

  • it-digital-adoption-report-index

    Digital Adoption 2025

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.

  • digital-adoption-2023-index

    Digital Adoption 2023

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.

  • insurtech50-2023-330x220

    Insurtech 50 2023

    In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.